1. Preamble and Definitions
1.1. Parties: This agreement (“Agreement”) is entered into between fraqmented OÜ, a limited liability company registered in Estonia, with its principal place of business at Pikk 7, Tallinn, Estonia (“Company”), and the individual or entity (“Member”) utilizing the coworking space provided by the Company.
1.2. Definitions: * “Coworking Space” refers to the premises located at Pikk 7, Tallinn, Estonia, operated by the Company. * “Membership” refers to the contractual relationship established between the Company and the Member, granting access to the Coworking Space. * “Facilities” include, but are not limited to, the coworking area, kitchen/snack kiosk, coffee machine, water dispensers, chargers, and printing services. * “Intellectual Property” includes, but is not limited to, trademarks, copyrights, patents, and trade secrets. * “Fair Use Policy” means internet usage that does not excessively consume bandwidth or disrupt service for other Members.2. Membership and Access
2.1. Membership Options: The Company offers various Membership options, including daily passes, monthly memberships, and yearly memberships for non-fixed desks. Fixed desk memberships are governed by a separate “Fixed Desk Membership Agreement.”
2.2. Access Rights: Access to the Coworking Space is contingent upon valid Membership or day pass purchase and adherence to these Terms.
2.3. Operating Hours: Standard operating hours for non-fixed desk Members are from 9:30 AM to 6:30 PM. Fixed desk Members shall have 24/7 access as stipulated in their separate agreement.
2.4. Right of Refusal: The Company reserves the right, in its sole discretion, to refuse Membership or terminate existing Memberships for any reason, including but not limited to violation of these Terms.
2.5. Member Obligations: Each member is obligated to provide accurate contact information, and to update this information when it changes.
3. Use of Facilities and Conduct
3.1. Permitted Use: Members are granted a non-exclusive, non-transferable right to use the Facilities for professional purposes, subject to these Terms.
3.2. Prohibited Conduct: Members shall not engage in any conduct that: * Violates any applicable laws or regulations. * Disrupts the peaceful enjoyment of the Coworking Space by other Members. * Causes damage to the Facilities or property of the Company or other Members. * Involves unauthorized access to computer systems or networks. * Involves any illegal activity. * Involves excessive noise, loud singing, or shouting.3.3. Noise and Conduct: Members shall maintain reasonable noise levels and conduct themselves in a professional and respectful manner. Phone calls are to be conducted in designated areas, such as hallways, mute pods/boxes, or meeting rooms. The upper floor is designated as a quiet working area.
3.4. Internet and Technology: Internet access is provided under a Fair Use Policy. Excessive downloading or streaming is prohibited. Printing services are available at a fee, payable at the kiosk.
3.5. Guests: Guests are permitted with prior registration. The initial 3-day trial is available. Subsequent guest visits require written permission, a day pass, or Membership.
3.6. Kitchen and Food: Members are responsible for maintaining cleanliness in the kitchen area. Respectful and responsible use of the snack kiosk is required.
4. Intellectual Property and Confidentiality
4.1. Ownership: All Intellectual Property rights in the Coworking Space and its contents remain the sole property of the Company.
4.2. Confidentiality: Members shall maintain the confidentiality of any proprietary or confidential information encountered within the Coworking Space.
5. Liability and Indemnification
5.1. Limitation of Liability: The Company shall not be liable for any loss, damage, or injury to Members or their property, however caused, except in cases of gross negligence or willful misconduct by the Company.
5.2. Indemnification: Members agree to indemnify and hold harmless the Company, its officers, directors, and employees from any claims, liabilities, or expenses arising from their use of the Coworking Space or any breach of these Terms.
5.3. Personal Belongings: The Company is not responsible for personal belongings. Video surveillance is in place for security purposes. Members are strongly encouraged to obtain personal property insurance.
6. Payment and Termination
6.1. Payment: Membership fees are payable as specified in the Membership agreement.
6.2. Refunds: Refunds are generally not granted. Members may contact support for individual inquiries.
6.3. Termination: Monthly Memberships may be terminated by providing notice prior to the end of the current period. Yearly Memberships may be terminated upon providing notice before the renewal date.
6.4. Company Termination: The company may terminate any membership for any reason, including but not limited to breach of these terms.
7. Data Protection and Privacy
7.1. Data Handling: The Company collects and processes personal data in accordance with applicable data protection laws, including GDPR. Data is stored on secure external systems and on Company-managed systems hosted by Render.
7.2. Video Surveillance: Video surveillance is conducted for security purposes, and data is handled in compliance with legal requirements.
8. Force Majeure
8.1. Force Majeure: The Company shall not be liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters,1 or government actions.
9. Amendments and Governing Law
9.1. Amendments: The Company reserves the right to amend these Terms at any time. Members will be notified of any material changes.
9.2. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of Estonia.
9.3. Dispute Resolution: Any disputes arising from this Agreement shall be resolved through amicable negotiation. If negotiation fails, disputes shall be submitted to the competent courts of Tallinn, Estonia.
10. Emergency Procedures
10.1. General emergency procedures will be followed. Specific procedures will be posted within the Coworking Space.
1. Preamble and Scope
1.1. Commitment to Privacy: fraqmented OÜ (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal data entrusted to us by individuals (“Data Subjects,” “you,” or “users”). This Privacy Policy (“Policy”) outlines our practices regarding the collection, use, processing, storage, and disclosure of personal data, in compliance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and other applicable data protection laws.
1.2. Scope: This Policy applies to all personal data collected and processed by the Company in connection with the operation of our coworking space at Pikk 7, Tallinn, Estonia, and related services, including but not limited to membership management, event organization, and website usage.
2. Data Collection and Processing
2.1. Categories of Personal Data: We collect and process the following categories of personal data: * Identification Data: Name, company name, and related organizational details. * Contact Data: Email address, telephone number, and postal address. * Payment Data: Payment details, transaction history, and billing information (processed through Stripe and Revolut). * Technical Data: IP address, browser type, operating system, and website usage data (collected via Google Analytics, Google Tag Manager, and Google Search Console). * Marketing Data: Preferences for receiving marketing communications and engagement with marketing activities (collected via Facebook Ads, Google Ads, and LinkedIn Ads). * CCTV Data: Video footage captured by our CCTV surveillance system. 2.2. Methods of Collection: We collect personal data through: * Direct Interactions: Membership applications, registration forms, event sign-ups via Luma, and direct communication. * Automated Technologies: Cookies, tracking pixels, and server logs on our website and through third-party platforms. * Third-Party Sources: Payment processors (Stripe, Revolut), social media platforms (LinkedIn), and advertising networks (Facebook Ads, Google Ads). 2.3. Legal Basis for Processing: We process personal data based on one or more of the following legal bases: * Consent: When you provide explicit consent for1 specific processing activities (e.g., marketing communications). * Contractual Necessity: When processing is necessary for the performance of a contract to which you are a party (e.g., membership agreement). * Legal Obligation: When processing is necessary to comply with legal obligations (e.g., tax reporting). * Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party,2 provided that your rights and freedoms do not override those interests (e.g., security, service improvement).3. Data Storage, Security, and Retention
3.1. Data Storage: Personal data is stored on secure servers hosted by Render and within the systems of our third-party service providers, which adhere to industry-standard security measures.
3.2. Data Security: We implement appropriate technical and organizational measures to protect personal data from unauthorized access,3 disclosure, alteration, and destruction,4 including: * Encryption: Data in transit and at rest is encrypted using industry-standard protocols. * Access Controls: Access to personal data is restricted to authorized personnel. * Regular Security Assessments: We conduct regular security assessments to identify and address vulnerabilities. 3.3. Data Retention: We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy, or as required by applicable laws and regulations.5 Retention periods are determined based on factors such as: * Membership Duration: Membership data is retained for the duration of the membership and for a reasonable period thereafter. * Legal Obligations: Data required for tax or accounting purposes is retained for the legally mandated period. * CCTV Footage: CCTV footage is retained for a limited period, as necessary for security purposes.4. Data Sharing and Disclosure
4.1. Third-Party Service Providers: We may share personal data with third-party service providers who assist us in providing6 our services, including: * Payment Processors: Stripe and Revolut for processing payments. * Event Management Platforms: Luma for event registration and management. * Analytics and Marketing Platforms: Google Analytics, Google Tag Manager, Google Search Console, Facebook Ads, Google Ads, and LinkedIn Ads for analytics and marketing purposes.4.2. International Transfers: We aim to minimize data transfers outside the European Economic Area (EEA). If transfers are necessary, we implement appropriate safeguards, such as Standard Contractual Clauses, to ensure adequate data protection.
4.3. Legal Requirements: We may disclose personal data to comply with legal obligations, respond to lawful requests from public authorities, or protect our rights and interests.7
5. Data Subject Rights
5.1. Rights Under GDPR: Data Subjects have the following rights: * Right to Access: To request access to their personal data. * Right to Rectification: To request correction of inaccurate or incomplete data. * Right to Erasure (“Right to be Forgotten”): To request deletion of their data, subject to legal limitations. * Right to Restriction of Processing: To request restriction of processing in certain circumstances. * Right to Data Portability: To receive their data in a structured, commonly used, and machine-readable format. * Right to Object: To object to processing based on legitimate interests or direct marketing. * Right to Withdraw Consent: To withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.5.2.8 Exercising Rights: To exercise any of these rights, Data Subjects can contact us through our support channels. We will respond to requests in accordance with GDPR requirements.
6. Cookies and Tracking Technologies
6.1. Use of Cookies: We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and deliver targeted advertisements.
6.2. Cookie Management: Users can manage cookie preferences through their browser settings or by using cookie consent management tools.
7. CCTV Surveillance
7.1. Purpose: Our CCTV system is used for security purposes, including the protection of our kiosk items and the belongings of our users.
7.2. Storage and Access: CCTV footage is stored for a limited period and is accessible only to authorized personnel.
7.3. Notification: This Policy serves as notification that CCTV surveillance is in operation.
8. Amendments to this Policy
We reserve the right to amend this Policy at any time. We will notify Data Subjects of any material changes through appropriate channels.
9. Contact Information
For any questions or concerns regarding this Policy or our data processing practices, please contact us through our support channels.
10. Governing Law and Dispute Resolution
This Policy shall be governed by and construed in accordance with the laws of Estonia. Any disputes arising from this Policy shall be resolved through amicable negotiation. If negotiation fails, disputes shall be submitted to the competent courts of Tallinn, Estonia.
1. Preamble and Definitions
1.1. Parties: This Fixed Desk Membership Agreement (“Agreement”) is entered into between fraqmented OÜ, a limited liability company registered in Estonia, with its principal place of business at Pikk 7, Tallinn, Estonia (“Company”), and the individual or entity (“Member”) subscribing to a fixed desk within the Company’s coworking space.
1.2. Definitions:
* “Fixed Desk” refers to the designated workspace assigned to the Member within the Company’s coworking space.
* “Coworking Space” refers to the premises located at Pikk 7, Tallinn, Estonia, operated by the Company.
* “Membership” refers to the contractual relationship established between the Company and the Member, granting access to the Fixed Desk.
* “Intellectual Property” includes, but is not limited to, trademarks, copyrights, patents, and trade secrets.
* “Personal Property” refers to items brought to the Fixed Desk by the Member.
2. Desk Allocation and Customization
2.1. Assignment: Fixed Desks are allocated on a first-come, first-served basis, subject to availability. Upon execution of this Agreement, the Member shall be assigned a specific Fixed Desk.
2.2. Exclusive Use: The assigned Fixed Desk shall be for the exclusive use of the Member during the term of this Agreement.
2.3. Customization Rights: Members are permitted to customize their Fixed Desk space with Personal Property, provided that:
* No structural alterations are made to the Fixed Desk or associated furniture.
* Personal Property does not pose a safety hazard, create a nuisance, or violate any applicable laws or regulations.
* Personal Property is arranged in a manner that does not impede the reasonable use of the Coworking Space by other members.
2.4. Ownership of Personal Property: All Personal Property brought to the Fixed Desk by the Member shall remain the sole property of the Member.
2.5. Removal of Personal Property: Upon termination of this Agreement, the Member shall remove all Personal Property from the Fixed Desk. Any items remaining after the termination date shall be deemed abandoned and may be disposed of by the Company.
3. Access and Security
3.1. 24/7 Access: Members shall be granted 24/7 access to the Coworking Space through the use of keys and keycards provided by the Company.
3.2. Access Credentials: Members are strictly prohibited from sharing their access credentials with any third party. Unauthorized access to the Coworking Space shall constitute a material breach of this Agreement.
3.3. Security Surveillance: The Fixed Desk area is subject to separate security surveillance systems for the protection of members and Company property.
3.4. Personal Valuables: Members acknowledge that they are solely responsible for the security of their Personal Valuables. The Company shall not be liable for any loss, theft, or damage to Personal Valuables.
4. Maintenance and Cleanliness
4.1. Weekly Cleaning: The Company shall provide weekly cleaning services for the Fixed Desk area, contingent upon the Member maintaining a clear and organized workspace.
4.2. Member Responsibilities: Members are responsible for the daily removal of trash and the general maintenance of a clean and orderly workspace.
4.3. Food and Beverages: Members may consume food and beverages at their Fixed Desk, provided that they do not create odors or disturbances that unreasonably interfere with the quiet enjoyment of the Coworking Space by other members.
5. Technology and Connectivity
5.1. Dedicated Network: Members shall have access to a dedicated network within the Fixed Desk area.
5.2. Power Usage: Members may utilize the provided power outlets for personal electronic devices, provided that such usage does not exceed the specified power output limits.
5.3. Prohibited Activities: Members are strictly prohibited from installing any unauthorized software or hardware on the Company’s network or from engaging in any activities that disrupt the network’s functionality.
6. Termination and Relocation
6.1. Termination: Termination of this Agreement shall be governed by the terms outlined in the Company’s general Terms and Conditions of Service.
6.2. Company’s Right to Relocate: The Company reserves the right to relocate a Member to an alternative Fixed Desk within the Coworking Space for operational reasons or in response to complaints from other members.
6.3. Refund Policy: The refund policy for Fixed Desk Memberships shall be as outlined in the Company’s general Terms and Conditions of Service.
6.4. Temporary Suspension: Members with a yearly subscription may request a temporary suspension of their Membership for a maximum of one (1) month per calendar year, subject to the Company’s approval.
7. Liability and Indemnification
7.1. Limitation of Liability: The Company shall not be liable for any loss, damage, or theft of Personal Property or for any other damages arising from the Member’s use of the Fixed Desk, except in cases of gross negligence or willful misconduct by the Company.
7.2. Insurance: Members are required to maintain adequate insurance coverage for their Personal Property.
7.3. Indemnification: Members agree to indemnify and hold harmless the Company, its officers, directors, and employees from any claims, liabilities, or expenses arising from their use of the Fixed Desk or any breach of this Agreement.
7.4. Member’s Responsibility for Damages: The Member shall be solely responsible for any damages caused to the Fixed Desk or the Coworking Space as a result of their actions or negligence.
8. Intellectual Property
8.1. Ownership: All Intellectual Property rights in the Coworking Space and its contents remain the sole property of the Company.
8.2. Confidentiality: Members shall maintain the confidentiality of any proprietary or confidential information encountered within the Coworking Space.
9. Force Majeure
9.1. Force Majeure: The Company shall not be liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters,1 or government actions.
10. Amendments and Governing Law
10.1. Amendments: The Company reserves the right to amend this Agreement at any time. Members will be notified of any material changes.
10.2. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of Estonia.
10.3. Dispute Resolution: Any disputes arising from this Agreement shall be resolved through amicable negotiation. If negotiation fails, disputes shall be submitted to the competent courts of Tallinn, Estonia.
11. Entire Agreement
This Agreement, together with the Company’s general Terms and Conditions of Service, constitutes the entire agreement between the parties and supersedes all prior agreements and understandings, whether written or oral.2
12. Contact Information
For any questions or concerns regarding this Agreement, please contact the Company through the provided support channels.
1. Preamble and Applicability
1.1. Purpose: These House Rules (“Rules”) are established to ensure the orderly and harmonious operation of the coworking space located at Pikk 7, Tallinn, Estonia (“Premises”), operated by fraqmented OÜ (“Company”). These Rules are supplementary to, and do not supersede, the Company’s Terms and Conditions of Service and any applicable membership agreements.
1.2. Applicability: These Rules apply to all members, guests, and visitors (“Occupants”) of the Premises. By entering and utilizing the Premises, Occupants acknowledge and agree to abide by these Rules.
2. Conduct and Decorum
2.1. Professional Conduct: Occupants shall conduct themselves in a professional, respectful, and courteous manner at all times. Disruptive, offensive, or inappropriate behavior is strictly prohibited.
2.2. Noise Levels: Occupants shall maintain reasonable noise levels to avoid disturbing other Occupants. Loud conversations, excessive noise, or any other activity that unreasonably interferes with the quiet enjoyment of the Premises is prohibited. Designated quiet areas shall be respected.
2.3. Communication: Phone calls shall be conducted in designated areas, such as hallways, mute pods/boxes, or meeting rooms. Occupants shall exercise discretion and consideration when engaging in conversations within the coworking area.
2.4. Cleanliness and Order: Occupants are responsible for maintaining the cleanliness and order of their workspaces and common areas. All trash and personal belongings shall be disposed of or stored appropriately.
3. Use of Facilities and Resources
3.1. Permitted Use: Facilities and resources provided by the Company shall be used for professional purposes only. Unauthorized use or misuse is strictly prohibited.
3.2. Internet Usage: Internet access is provided under a Fair Use Policy. Occupants shall refrain from activities that excessively consume bandwidth or disrupt service for other Occupants, including but not limited to unauthorized downloading or streaming.
3.3. Printing Services: Printing services are available at a fee, payable at the kiosk. Occupants shall adhere to the posted instructions and guidelines for printer usage.
3.4. Kitchen and Food: Occupants are responsible for cleaning up after themselves in the kitchen area. Food and beverages shall be stored and consumed in a manner that does not create odors or attract pests.
4. Guest Policy
4.1. Guest Registration: Guests are permitted with prior registration. The initial 3-day trial is available. Subsequent guest visits require written permission, a day pass, or membership.
4.2. Guest Conduct: Occupants are responsible for the conduct of their guests while on the Premises. Guests shall comply with all applicable Rules.
5. Security and Safety
5.1. Access Control: Occupants shall not share their access credentials with any third party. Unauthorized access to the Premises is strictly prohibited.
5.2. Personal Belongings: Occupants are solely responsible for the security of their personal belongings. The Company shall not be liable for any loss, theft, or damage to personal belongings.
5.3. CCTV Surveillance: CCTV surveillance is in operation for security purposes. Occupants acknowledge and consent to being recorded while on the Premises.
5.4. Emergency Procedures: Occupants shall familiarize themselves with the posted emergency procedures and evacuation routes. In the event of an emergency, Occupants shall follow the instructions of Company personnel.
6. Compliance and Enforcement
6.1. Compliance: Occupants shall comply with all applicable laws, regulations, and Company policies while on the Premises.
6.2. Enforcement: The Company reserves the right to enforce these Rules, including but not limited to issuing warnings, suspending access, or terminating membership for violations.
6.3. Amendments: The Company reserves the right to amend these Rules at any time. Occupants will be notified of any material changes.
7. Governing Law
7.1. Jurisdiction: These Rules shall be governed by and construed in accordance with the laws of Estonia.
7.2. Dispute Resolution: Any disputes arising from these Rules shall be resolved through amicable negotiation. If negotiation fails, disputes shall be submitted to the competent courts of Tallinn, Estonia.
8. Contact Information
8.1. Inquiries: For any questions or concerns regarding these Rules, please contact the Company through the provided support channels.
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